Privacy Policy | Lust Talks

Effective Date: 26 September 2026
Last Updated: 26 September 2026

Lusttalks is a chatting and social communication platform that provides text chat, voice calling and video calling services. Lusttalks is operated by CHAN ENTERPRISE.

This Privacy Policy explains how Lusttalks may collect, use, store, protect and disclose information when users access or use the Lusttalks application, website and related services.

By using Lusttalks, you acknowledge that you have read and understood this Privacy Policy.

1. Information We May Collect

Depending on how you use Lusttalks, we may collect the following information:

A. Account Information

Name or display name
Username/User ID
Mobile number
Email address, where provided
Age or date-of-birth information where required for eligibility or compliance
Profile picture or avatar
Account and authentication information

B. Communication Information

When you use Lusttalks communication features, information associated with your use of:

Text chats
Voice calls
Video calls
Messages
Other communication features

may be processed to provide the service, maintain security, handle complaints and investigate suspected violations of our policies, subject to applicable law.

C. Payment and Transaction Information

When you purchase coins, subscriptions, virtual gifts or other paid services, we may receive or process information such as:

Transaction/order ID
Purchase amount
Coins or service purchased
Subscription information
Payment status
Refund or cancellation information
Payment-related identifiers provided by the payment provider

Payment card, bank or other sensitive payment information may be processed directly by the applicable payment provider or app store according to its own privacy policy.

D. Device and Technical Information

We may automatically receive certain technical information, including:

Device type and model
Operating system
App version
IP address
Network information
Device identifiers where permitted
Crash reports
Diagnostics
Performance information
Log information

E. Usage Information

We may collect information about how users interact with the Platform, including features used, session information, purchases and other usage activity.

2. How We Use Information

We may use collected information to:

Create and manage user accounts
Provide chatting, voice-calling and video-calling services
Enable communication between users and hosts
Process purchases, coins, subscriptions and virtual gifts
Maintain account balances and transaction records
Provide customer support
Investigate complaints and disputes
Detect and prevent fraud, abuse and unauthorized activity
Protect users, hosts and the Platform
Enforce our Terms & Conditions and safety policies
Improve Platform performance and features
Diagnose technical problems
Send important service-related communications
Comply with applicable laws and legal obligations
Respond to lawful requests from government authorities or law-enforcement agencies

3. Platform Safety and Abuse Prevention

Lusttalks takes reasonable measures to help maintain a safe environment.

We may process relevant information when investigating reports involving:

Harassment
Threats
Fraud
Impersonation
Blackmail
Abuse
Suspicious activity
Attempts to obtain personal information
Attempts to arrange prohibited offline meetings
Other violations of Platform policies

Where legally permitted or required, Lusttalks may preserve relevant records and cooperate with law-enforcement authorities or legal proceedings.

4. Personal Information and Off-Platform Contact

For safety reasons, users and hosts are not permitted to request, exchange or disclose certain personal or financial information through Lusttalks, including:

Personal mobile numbers
WhatsApp numbers
Personal email addresses
Home or personal addresses
Social-media contact details
Bank account details
UPI IDs
Other sensitive personal or financial information

Users should report attempts to obtain or exchange such information through the appropriate reporting or support channels.

5. Sharing of Information

Lusttalks does not sell users’ personal information as a product.

Information may be shared with or accessed by appropriate third parties where necessary to operate and protect the Platform, including:

Payment processors
App stores
Hosting and technology providers
Customer-support providers
Security and fraud-prevention providers
Analytics or technical service providers
Professional advisers
Government authorities or law-enforcement agencies where legally permitted or required

We seek to share information only for legitimate business, safety, legal or operational purposes.

6. Data Security

Lusttalks uses reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration, disclosure or loss.

However, no internet-based service can guarantee absolute security.

Users should also protect their account credentials and should not share passwords, authentication information or other account-security details with others.

7. Data Retention

We may retain information for as long as reasonably necessary for purposes such as:

Providing the Platform
Maintaining account records
Processing transactions
Resolving disputes
Preventing fraud and abuse
Maintaining security
Enforcing our policies
Meeting legal, regulatory or law-enforcement requirements

When information is no longer required, it may be deleted, anonymized or securely disposed of, subject to applicable legal requirements.

8. Children’s Privacy

Lusttalks is intended for users who meet the applicable minimum legal age requirements.

We do not knowingly permit children who are below the applicable minimum age to use services intended for adults.

If we become aware that an account belongs to an underage user, we may restrict or terminate the account and take appropriate action.

9. Third-Party Services

Lusttalks may use third-party services for functions such as:

Payments
Hosting
Analytics
Security
Communications
Technical infrastructure
App distribution

These third parties may process information according to their own terms and privacy policies.

10. User Rights

Depending on applicable law, users may have rights relating to their personal information, which may include:

Requesting access to certain information
Requesting correction of inaccurate information
Requesting deletion of certain information
Requesting information about how personal data is processed

Requests may be subject to identity verification and applicable legal exceptions.

11. Account Deletion

Users may request account deletion through the available account settings or by contacting Lusttalks Support.

Certain information may need to be retained after account deletion where necessary for:

Legal compliance
Fraud prevention
Security
Financial or transaction records
Dispute resolution
Law-enforcement or regulatory requirements

12. Voluntary Purchases and Privacy

Purchasing coins, subscriptions, virtual gifts or other paid services on Lusttalks is voluntary.

Lusttalks does not force or require users to make purchases.

Transaction information may be processed as necessary to complete, verify, support, secure or resolve the relevant transaction.

Users are responsible for reviewing the purchase information displayed before voluntarily completing a transaction.

13. Changes to This Privacy Policy

Lusttalks may update this Privacy Policy from time to time to reflect changes in the Platform, technology, legal requirements or business practices.

Any updated version may be made available through the Lusttalks application or official website.

Users are encouraged to review this Privacy Policy periodically.

14. Contact Us

For privacy-related questions, complaints or requests, users may contact Lusttalks through the official support channel.

Business: CHAN ENTERPRISE
Platform: Lusttalks
Business Type: Proprietorship
Official Support/Privacy Email: support@lusttalks.com
Website: https://lusttalks.com